Resources

National Emergency Mental-Health Resources

  • 988 Suicide & Crisis Lifeline— Call or text 988 for free, confidential, 24/7 crisis counseling. Routes by area code to the nearest crisis center.
  • Veterans Crisis Line— Call 988 then press 1, or text 838255.
  • SAMHSA Disaster Distress Helpline— Call or text 1-800-985-5990 for disaster-related emotional distress.
  • SAMHSA National Helpline— Call 1-800-662-HELP (4357) for treatment referrals for mental health and substance use.
  • Crisis Text Line— Text HELLO to 741741 for 24/7 text-based support.
  • The Trevor Project(LGBTQ+ youth) — Call 1-866-488-7386, text START to 678-678, or chat online.
  • Trans Lifeline— Peer support for trans and questioning people: 877-565-8860.

Massachusetts Statewide Emergency Resources

  • Massachusetts Behavioral Health Help Line (BHHL)— Call or text 833-773-2445 for 24/7 statewide crisis support; no insurance required; 200+ languages available.
  • CBHC (Community Behavioral Health Centers)— 24/7 crisis evaluations, mobile crisis teams, and urgent care across MA. Access via BHHL (833-773-2445).
  • Call2Talk (Mass211)— Emotional support & suicide prevention: 508-532-2255 or text C2T to 741741.
  • SafeLink— 1-877-785-2020 (statewide domestic violence hotline).

Boston-Specific Emergency & Crisis Resources

  • Boston Medical Center — Community Behavioral Health Center (CBHC)
  • 24/7 Crisis Line:1-800-981-HELP (4357)
  • Provides mobile crisis intervention, urgent visits, telehealth, and stabilization units for youth & adults.

Additional Boston-Area Crisis Hotlines

  • Boston Area Rape Crisis Center (BARCC):800-841-8371 (24/7)
  • Pathways for Change — Deaf Survivors Program:ASL-fluent 24/7 hotline: 508-502-7681
  • Mass211:General community resources & crisis navigation (24/7).

 

Quick-Reference Table

Region

Primary Hotline

Additional Key Services

National

988

Veterans Crisis Line, Disaster Distress Helpline, Crisis Text Line, Trevor Project, Trans Lifeline

Massachusetts

833-773-2445 (BHHL)

Mobile crisis teams, CBHC urgent care, Call2Talk, SafeLink

Boston

1-800-981-HELP (BMC CBHC)

Mobile crisis intervention, urgent visits, BARCC, Deaf Survivors Program